Culinary Key

Culinary Key - Privacy Policy

Last Updated: 02/02/2025

1. Information We Collect

1.1 User & Business Information

- Name, email address, and password (for account creation and authentication).

- Business name, industry, and subscription plan details.

1.2 Tracking & Analytics Data

- We use Google Analytics to track usage patterns, page visits, and platform engagement.

- We may collect device information, browser type, and IP address for security monitoring and analytics.

1.3 Payment Information

- We use Stripe via Firebase for secure payment processing.

- Culinary Key does not store credit card details. All payment data is securely handled by Stripe.

1.4 Cookies & Tracking Technologies

- We use cookies for essential platform functionality, user authentication, and analytics.

- Users can manage cookie preferences via our cookie consent banner.

2. How We Use Your Information

- Account Management: To create, maintain, and secure your user account.

- Subscription & Billing: To process payments and manage subscriptions.

- Platform Improvement: To analyze user behavior and enhance the Culinary Key platform.

- Marketing & Communication: To send newsletters, service updates, and promotional content (users can opt out at any time).

3. Legal Basis for Processing (GDPR)

- Performance of a Contract: We process data necessary to provide our services.

- Legitimate Interests: For analytics, fraud prevention, and service improvement.

- Consent: For marketing communications and cookies (users can withdraw consent at any time).

- Legal Obligations: To comply with tax, legal, and regulatory requirements.

4. Data Storage & Security

- All data is securely stored in Google Firestore (Google Cloud).

- We employ encryption during data transmission and at key security points.

- Users are responsible for securing their own account credentials.

5. User Rights & GDPR Compliance

5.1 Right to Access & Download Data

- Users can download audit records in PDF format via the platform.

- Larger data exports can be arranged upon request.

5.2 Right to Be Forgotten

- Users can request complete data deletion by contacting support.

- Account-related data will be permanently deleted 90 days after account termination.

5.3 Right to Data Portability

- Users may request a structured, machine-readable copy of their data.

5.4 Right to Object & Restrict Processing

- Users can opt out of marketing emails at any time.

- Cookie preferences can be adjusted via the cookie banner.

6. Third-Party Services & Data Sharing

We do not sell or share user data with third parties, except for essential services:

- Google Analytics: Used for tracking and performance monitoring.

- Stripe: Used for secure payment processing (Culinary Key does not store payment details).

7. Cookies & Tracking

- Our platform uses cookies for session management, analytics, and personalization.

- Users are presented with a cookie consent banner that allows them to accept, decline, or customize cookie settings.

8. Data Retention Policy

- User data is retained for as long as necessary to provide services or meet legal obligations.

- Account data is deleted 90 days after account closure, unless legally required to retain it.

9. Changes to This Privacy Policy

- We may update this Privacy Policy periodically.

- Users will be notified of significant changes, and continued use of our platform indicates acceptance of these updates.

10. Contact Us

For any privacy-related inquiries, please contact us at [support@culinarykey.co.uk].

By using Culinary Key, you acknowledge that you have read and agree to this Privacy Policy.